Dinerware Customer Care Kit (Full)

Contains most of the same Documents that are listed on this page separately……. just in one, easy to download, PDF file. Go ahead and grab this if you just want to get pretty much all the info you could need to run you Dinerware system. If you are looking for one specific topic, it may be worth looking through the options below.

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Management Ops (Full)

Operations for Management. Some of the documents below are part of this larger document, and all are in the full document above.

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HomeOffice vs “Back Office”

The differences between the HomeOffice web application and what’s possible using the management menu directly in Dinerware.

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Menu Setup (Full)

Setting up your Dinerware Menu from the very beginning. Be sure to read the opening page before you jump in.

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How To: Clock In

Learn how to clock in, select a job, check personal messages, access a shift report and clock out.

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How To: Edit Shifts

The edit shift feature allows a manager to quickly correct any clock in or clock out errors before finalizing payroll.

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About Taxes In Dinerware

This is just an overview. Be sure to consult with your accountant before making any changes to these.

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Cash Handling Guide

Server Banking, Cashier Banking, Cash Drawers, Balancing, Tip Sharing, End of Day, etc……

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Gift Card FAQ

This information pertains ONLY to the Dinerware Built-In Gift Card System…NOT Heartland Gift Marketing.

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Dinerware – One Page Feature List

Overview of the basic functionality of Dinerware (always being updated).

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POS Shoppers Guide

Basic overview of what to look for when searching for a decent system.

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